BlueOnyx
LEISURE & ENTERTAINMENT SOLUTION

On Wednesdays and weekends, your phone blows up.

Between welcoming groups, logistics, and being on-site, answering the phone is a challenge. And every missed call is an event that gets booked with a competitor.

THE PROBLEM

What professionals in the industry experience daily.

Can't answer during sessions

In the middle of an activity or game session, answering the phone is impossible.

Call spikes at the worst times

Wednesdays, weekends, and school holidays — calls explode.

Complex group requests

Number of participants, ages, special time slots — each request takes time.

Unmanaged cancellations

Last-minute cancellations and changes leave empty slots impossible to fill.

THE SOLUTION

A voice agent designed for your profession.

Automatic slot booking

The agent checks your schedule in real time and offers available sessions.

School groups and corporate events

The agent qualifies group requests (schools, corporate, hen/stag parties): number of participants, budget, desired activities, and sends a complete brief.

Activity recommendation

The agent recommends the ideal activity based on participant age, group size, and desired difficulty level.

Activity and pricing information

Information about activities, schedules, prices, and conditions (minimum age, number of players, etc.).

Group request qualification

Birthdays, hen/stag parties, team building — the agent qualifies each special request.

Cancellation management and waitlist

Cancellations and rescheduling handled automatically with replacement suggestions and waitlist notifications.

IN PRACTICE

Here's what a call sounds like.

Client

Hello, I'd like to book an escape room for Saturday — there'll be 6 of us.

Blue Onyx AI Agent

Hello! Happy to help. We have three rooms: The Heist, The Crypt, and The Expedition. Which one interests you?

Client

The Crypt!

Blue Onyx AI Agent

Excellent choice. For The Crypt on Saturday, we have slots at 2 PM, 4 PM, and 6 PM. What time works best for you?

Client

4 PM would be perfect.

Blue Onyx AI Agent

Noted: The Crypt, Saturday at 4 PM for 6 people. May I have a name and phone number for the booking?

Ready to transform your phone reception?

Configure your agent in just a few minutes. Tailored to your profession, operational immediately.

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